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Albert

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  • Resources: EZ Integrations

    An integration allows you to sync opted in contacts between your EZ Account and an external application. To send messages to integrated contacts, login to your EZ account, and send from there. Inte...

  • My Account Has Been Blocked

    What Happened? If you were taken to a screen that says Your Account Has Been Temporarily Blocked, there is no need to worry. Something you did triggered our security system and our Support Team can...

  • Forwarding Keyword Responses To Email

    After renting a keyword, you can forward keyword responses to an email address using the Forward Email field on the Keywords page. Learn more about adding and setting up your keyword.

  • Sending To Multiple Contacts

    If you want to send a message to multiple contacts you can add them one by one, either by contact name or by phone number, but it's much easier to send a to a group. EZ Texting makes it easy to set...

  • Integrating with Eventbrite

    Integrating with Eventbrite To start, open the Tools page once you're logged in and select Integrations. On the Integrations page and click Add Connection under Eventbrite.  You'll be automati...

  • Using The Salesforce Integration

    Integrating with Salesforce is quick and easy.  To start, visit the Integrations page (found under Advanced Features in the app) and add a new Connection to Salesforce.  You'll be automatically re...

  • What is the difference between Plan Credits and Anytime Credits?

    Plans work as a package of credits paired with keywords to increase your account's efficiency and effectiveness.  Plan credits are those credits included in your monthly recurring plan purchase. ...

  • What Do Responses To Keywords Cost?

    Each keyword response costs the same as 1 text message. This price varies depending on your pricing plan.

  • Sending Messages To A Group

    When creating messages, you can select the group(s) to which you want to send the message in the Select Groups section on the Compose page. Get more information about creating messages.  

  • Deleting Contacts

    To delete contacts: From the left navigation panel, click Contacts. The Contacts page appears. Click the checkbox next to the contact you want to delete, and then click Delete. A warning messag...