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Albert

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Latest activity by Albert
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    Albert created an article,

    Messages: Advanced Features

    Advanced Messaging Features provide several options for customizing and enhancing your message. See Also: Send Group Text   Use a Message Template Select a previously saved message content ...

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    Albert created an article,

    Messages: Send a Voice Broadcast

    A Voice Broadcast Message is a pre-recorded sound file that can be sent out in a phone call to any phone number that can receive an inbound phone call. Go to: Configure Settings | Sound File | C...

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    Albert created an article,

    Resources: EZ Integrations

    An integration allows you to sync opted in contacts between your EZ Account and an external application. To send messages to integrated contacts, login to your EZ account, and send from there. Inte...

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    Albert created an article,

    What is the difference between Plan Credits and Anytime Credits?

    Plans work as a package of credits paired with keywords to increase your account's efficiency and effectiveness.  Plan credits are those credits included in your monthly recurring plan purchase. ...

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    Albert created an article,

    Loading Issues

    After signing into Ez Texting, you might see 'Loading...' or 'This seems to be taking longer than usual.' You also might see a blank white page. This is caused by a conflict with software on your ...

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    Albert created an article,

    I Am Receiving Someone Else's Messages

    It's possible that you might receive messages directed to someone else, especially if you have a similar keyword (example: your keyword might be 'Pet', and another person might have 'Pets'). Unfor...

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    Albert created an article,

    I Can't Find A Message In My EZ Texting Inbox

    You can search for messages in your inbox. For more information, click here. However, if the message has been deleted, you cannot access it.

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    Albert created an article,

    My Account Has Been Blocked

    What Happened? If you were taken to a screen that says Your Account Has Been Temporarily Blocked, there is no need to worry. Something you did triggered our security system and our Support Team can...

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    Albert created an article,

    I Submitted A Request And Have Not Heard Back

    Support can only be contacted via the Support tab in your account or by clicking here.  Tickets are checked frantically during regular business hours and monitored 24/7 on nights and weekends. If y...

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    Albert created an article,

    I Want A Refund

    You may request a full refund of any unused, nonmonthly plan credits within one (1) business day of purchase. No other refunds will be given.