April Ewing
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Activity overview
Latest activity by April Ewing-
April Ewing created an article,
How Do I Set Up Billing Notifications?
Billing information will be sent to the email address on file by default. Or, if you would like an additional address to receive these notifications: Click on the profile icon Select My Account Th...
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April Ewing created an article,
Where Do I Find My Billing Info?
Click on the profile icon in the upper right Select Billing
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April Ewing created an article,
If I have a contact in multiple groups for one campaign, will they receive more than one text message?
The system will scrub duplicate contacts when you upload them to the account. However, one contact can still exist within multiple contact groups. If you send a text campaign to multiple groups tha...
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April Ewing created an article,
Why hasn't my contact received my auto-reply message?
There can be a few reasons that would cause this issue. Here are some simple troubleshooting suggestions: Did the contact text in the keyword correctly? This can be a common error when one of your...
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April Ewing created an article,
Do emojis affect my character count?
When an emoji is selected, it will occupy 2 characters. If you include an emoji with an SMS message and it exceeds 70 characters, the message will automatically adjust to an MMS message. This will ...
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April Ewing created an article,
Emoji Types and When To Use Them
Using emojis have some great benefits such as: Creating an inviting, human experience 👋 Giving relevant context of what your message is about 🎶 Showing relevance with current events 😷 Whether you...
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April Ewing created an article,
How To Use Your 10-Digit Long Code Number
The long code number is a 10-digit number toll free number that is assigned to your account in which you can send text messages from. This number can be used to create a more personal experience an...
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April Ewing created an article,
I just sent my message but the Delivery Report shows 0
If you have clicked on the message report in your Outbox and noticed that your delivery status is showing 0, this most likely means that there is a phone carrier delay. Messages have to go through ...
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April Ewing created an article,
Enabling Your Squarespace Checkout Form for EZ Texting Order Notifications
When your customers checkout items on your website, you may want to collect their phone number so you can automatically send them text notifications to promote your services. However, to send texts...
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April Ewing created an article,
How To Integrate EZ Texting with Squarespace
Squarespace has a tons of ways in which you can manage your customers. Now with the EZ integration to Squarespace, you can automate text notifications from your EZ account! Here are a few ways in w...