How Do I Pause or Downgrade My Account?

The great thing about EZ Texting is that you don't have to stay committed to a plan if you have purchased one. You can cancel it at anytime and you are more than welcome to come back and send messages again.

We understand that business can change especially during hard times but we are here to help you in case you need to take a break for economical purposes. If pricing is an issue for you, please reach out to us to see how we can help. Or, learn How to Reposition your Business During the Covid Crisis.

Downgrading your account means that you can either choose a cheaper plan or stop billing on the account.

How to Downgrade the EZ Account

Go to the profile button and select Billing.

Then, choose Change My Plan:

You can also remove your card on the Billing page as well.

Looking to Cancel?

If you cancel your account, you will lose any active keywords or textable numbers. However, you will be able to restore your account if you wish to come back at a later date.

To continue, go to My Account > Billing. Then, select the "Cancel My Subscription" option.