EZ Texting's Text-to-Landline (TTL) feature enables businesses to send and receive text messages using their existing business phone number.
How does it work? A customer sends a text to your 10-digit, text-enabled landline number and that text appears in your EZ Chat inbox. You can then respond to that customer, add or edit their contact information, or compose a new text.
But first you need to sign up:
Note: Self-service signup for TTL service is currently available only to domestic U.S. customers and is not available to those living in Puerto Rico or other U.S. territories.
Step 1: Sign in to your EZ Texting account and click on Sign Up Now in the green box on the homepage. Or go to Keywords & Numbers on the left-hand menu and select the Textable Numbers tab and click Sign Up Now.
Step 2: Enter your phone number and click Get Started.
Step 3: EZ Texting will call with a four-digit verification code. Enter that code into the fields provided and click Next.
Step 4: Fill out the "Letter of Agency" form and electronically sign it. Scroll back to the top of the form and click Continue.
Step 5: Click Agree to continue.
Step 6: Enter your payment information, read the terms and conditions, and click Purchase to finish the sign-up process.
Step 7: You Did It! You should now see a confirmation page letting you know it can take up to 20 minutes for TTL to be enabled on your account. Once it's enabled you'll be able to receive, write, and respond to messages sent to your text-enabled landline number in your EZ Chat inbox on the left panel.
You can also take a moment here to follow the links we've provided to alert your social audiences that they can now text you at your business phone.
For instructions on how to write, receive, and respond to texts inside EZ Chat, click here.
Or, if you don't want to use your number and would like to rent one of numbers instead, click here to learn about our available numbers you can use.
Still on the fence about TTL? Read our article, When to Upgrade Your Landline.