A Textable Number is a 10-digit phone number that allows you to have 1-on-1 chat conversations with your contacts. EZ Texting can provide you with a number that you can rent from us in case you don't want to use your own number.
Or, if you would like to use this feature using your own number, learn how to enable this on your EZ account.
Please note: The new toll-free number release is currently in beta testing. If you are renting a textable number after activating your account, this number will not be able to send mass messages nor will it react to keyword opt-ins. However, it can still be used for 1-to-1 chat.
For your customers, it feels just like texting with a friend. For you, it’s as simple as writing an email. Most importantly, it’s completely trackable and you can do it from your computer or on your phone using our mobile app.
Sign Up for a Textable Number
1. Go to Keywords & Numbers and select the Textable Numbers tab. Then click Add Phone Number or Sign Up Now.
2. Select a number. It’s usually best to pick a phone number in the same area code/ location as your business. Use the text field to search for available numbers.
Click to select the number you want from the list of results. If you’d like to see more options, click the Load More link at the bottom of the list.
3. Activate your account. After signing up you will need to confirm/provide a payment method. You can pay using the same credit card you use for your existing EZ Texting account.
Receive and Reply to Texts Using Your Textable Number
After you receive your confirmation, you will be ready to text. Navigate and hover over New Message and select Start 1-on-1 Chat to compose and receive messages using your 10-digit number.
Now, learn How to Use 1-to-1 Chat
Let Customers Know
Update your business listing wherever it is displayed to let your customers know you have a new number that they can use to communicate with you by text.
Did you know you can text-enable your own business number for 1-to-1 conversations in EZ Texting? Learn more!