How To Create or Edit Groups

When you create a keyword or upload contacts you can assign them to a group. Going forward you can send messages easily to this and other groups by selecting it when you compose your message. 

To create a new group, click Contacts from the left nav and select the Create Group button at the top right or click Add A New Group under the Groups tab.

To Edit groups, you can start by selecting the Groups tab.

There are three default contact groups: Keyword, Test & Widget. You can use the Widget groups when using a web widget to automatically collect telephone numbers from your website, Facebook page, or email campaigns. Click here to learn more.

Merging Groups

You can combine two or more groups together by checking the box next to the groups you want to merge as one. After selecting the groups you wish to merge, click the Merge button and create a new name for the newly merged group. This does not remove the pre-existing separated groups that you have merged but you have the option of deleting them if you know longer need them.

Deleting Groups

To Delete groups, simply check the box next to the groups you wish to remove and click Delete. 

Please note that deleting the group names does not delete the contacts in that group themselves. They will be listed as a "Contact Not In Group" if the contact is not already in an existing group.

Now that you know how to edit the group names, let's try editing or adding contacts to these groups.