You are free to terminate or cancel your use of the service at any time and for any reason. If your account is on the Pay & Go plan with no Keywords or Textable Numbers, you will incur no further charges.
If you are on a monthly plan, please log in and follow these steps:
- Visit 'My Account' under the "person" icon in the upper right corner
- Choose 'Billing'
- Select 'Cancel My Account' from the middle of the page (right of the 'Change My Plan' button)
- Answer the survey (optional - you may click away from it to not answer)
- Select 'Cancel My Account'
Your account will be completely canceled per the date you see after following these steps. Keep in mind this will also remove your data from the system including contacts.
Please note that all purchases are final and not subject to refunds after a 24 hour period.